I’ve received notice from ARNES that domain registration has failed.

If you enter the wrong or invalid DNS servers, the domain is not redirected to those servers. This does not mean the domain was not registered – it means that ARNES’s automated system for redirecting domains to DNS servers has encountered an error.

Solution:

To enter the server address to the root DNS server for a .si domain, your DNS records need to comply with technical requirements. You can check the compliance using a web tool (enter your domain name and use dns1.siel.si as the DNS server). If the DNS records comply with the requirements and have been successfully added for your domain, you will need to wait up to 3 hours for a record to be added to the root DNS server. Verification of new DNS records is done every even number of hours and the .si zone file is generated every odd number of hours.

If DNS servers for a domain have been successfully saved before complying with technical specifications, the domain is rarely checked. In the case of a new DNS server configuration, we advise that you delete the DNS field and re-enter the DNS servers so that the records are checked at the next scheduled verification.

If entry to the root DNS server is successful, an e-mail notification is sent to the administrative contact for the domain. The e-mail is also sent in the event of a verification error. The e-mail also states how many attempts have been made to verify a domain and when the next attempt is scheduled to take place.

What is domain transfer?

Domain transfer is the process of transferring a domain from one registrar to another. This process only changes the domain service provider and not the domain ownership, DNS servers, contact information or other settings. You can only transfer a domain if the domain is valid and you have access to the e-mail account used for domain registration. Before starting the transfer, make sure the domain is valid for at least 5 more days and that you have access to the e-mail account used for domain registration.

For certain domains, domain transfer is not possible. Some country-specific domains cannot automatically be transferred. In most cases, domain transfer also means domain renewal. The list of domain name extensions available for transfer is contained in the pricelist. If you have any questions, please contact our support team.

The domain cannot be transferred. Why?

Automatic domain transfer is not possible for some domain extensions (.nu, .de, .in, .ca and .fa.). Please contact our support team if you wish to transfer any of the above domains. Over time we will add support to the transfer of those domains as well.

I want to transfer a domain for more than one year.

When you transfer a domain, the domain is automatically renewed for at least 1 year. If you wish to keep the domain after that time, you will need to renew it again. See the pricelist for domain renewal costs. Exceptions are domains that come free with the purchase of web hosting services.

What are the default DNS servers?

To make the process of setting up your web hosting easier, we offer a selection of default DNS records when registering your domain. If you want to use the default DNS servers, select the ‘Use the default registered DNS servers’. When you register the domain, the following DNS servers will be used:

  • dns1.siel.si
  • dns2.siel.si
  • dns3.siel.si

I would like to use my own DNS servers.

Of course. During the process of purchasing a domain, we will help you select the right DNS servers or default DNS servers. If you want to use your own DNS servers, select ‘Enter your own DNS servers’ during the purchase process.

If you do not wish to enter DNS servers, select ‘Enter your own DNS servers’ and leave the fields blank. The domain will have no DNS servers set. You can change this setting any time.

Is there anything I need to know when purchasing .si domains?

Before purchasing .si domains, please read the GENERAL TERMS AND CONDITIONS FOR REGISTRATION OF DOMAIN NAMES UNDER THE .SI TOP-LEVEL DOMAIN (ARNES). You can purchase a domain as a private individual or company.

When can I return a .si domain?

This can be completed in 2 weeks if the domain has not been activated (the DNS records entry for a domain counts as activation). You cannot return a domain after activation. You will need to send a refund claim to the registrar if you want to receive a refund.

The domain name .si for my brand already exists. What now?

All registrars and domain holders are bound to adhere to the Rules of the Alternative Domain Name Dispute Resolution System (ARDS), which offers a quick and inexpensive way of settling domain name disputes, and does not exclude the possibility of court proceedings. For more, go to http://www.register.si/domenski-spori-ards.html.

What are the requirements for registering .eu domains?

Domains with a .eu extension can only be registered by EU citizens who agree with the .eu Domain Name Registration Terms and Conditions (EURid). For more, go to http://www.eurid.eu/en/eu-domain-names/.

The domain name .eu for my brand already exists. What now?

The majority of disputes are solved by means of an alternative dispute resolution (ADR) before an arbitration tribunal. The process is faster, easier and less expensive than court proceedings. For more, go to http://www.eurid.eu/en/eu-domain-names/disputes.

What are the requirements for registering .com, .net, .org and other international domains?

Before purchasing an international domain, please read the Terms and Conditions (Registration Agreement, Namecheap, Inc.) published on our business partner’s website: http://www.namecheap.com/legal.aspx.

I have changed the name of my organisation from John Smith Services to Smith Ltd and now I cannot find the option to change the domain name owner.

A change of ownership or of the domain-holder are subject to a charge. ARNES does make an exception when a company’s name changes or when an individual changes their surname (e.g. through marriage). Please notify us in the event of any changes.

 

Naša spletna stran uporablja piškotke, ki se naložijo na vaš računalnik. Ali se za boljše delovanje strani strinjate z njihovo uporabo?

Več o uporabi piškotkov

Uporaba piškotkov na naši spletni strani

Pravna podlaga

Podlaga za obvestilo je spremenjeni Zakon o elektronskih komunikacijah (Uradni list št. 109/2012; v nadaljevanju ZEKom-1), ki je začel veljati v začetku leta 2013. Prinesel je nova pravila glede uporabe piškotkov in podobnih tehnologij za shranjevanje informacij ali dostop do informacij, shranjenih na računalniku ali mobilni napravi uporabnika.

Kaj so piškotki?

Piškotki so majhne datoteke, pomembne za delovanje spletnih strani, največkrat z namenom, da je uporabnikova izkušnja boljša.

Piškotek običajno vsebuje zaporedje črk in številk, ki se naloži na uporabnikov računalnik, ko ta obišče določeno spletno stran. Ob vsakem ponovnem obisku bo spletna stran pridobila podatek o naloženem piškotku in uporabnika prepoznala.

Poleg funkcije izboljšanja uporabniške izkušnje je njihov namen različen. Piškotki se lahko uporabljajo tudi za analizo vedenja ali prepoznavanje uporabnikov. Zato ločimo različne vrste piškotkov.

Vrste piškotkov, ki jih uporabljamo na tej spletni strani

Piškotki, ki jih uporabljamo na tej strani sledijo smernicam:

1. Nujno potrebni piškotki

Tovrstni piškotki omogočajo uporabo nujno potrebnih komponent za pravilno delovanje spletne strani. Brez teh piškotov servisi, ki jih želite uporabljati na tej spletni strani, ne bi delovali pravilno (npr. prijava, nakupni proces, ...).

2. Izkustveni piškotki

Tovrstni piškotki zbirajo podatke, kako se uporabniki vedejo na spletni strani z namenom izboljšanja izkustvene komponente spletne strani (npr. katere dele spletne strani obiskujejo najpogosteje). Ti piškotki ne zbirajo informacij, preko katerih bi lahko identificirali uporabnika.

3. Funkcionalni piškotki

Tovrstni piškotki omogočajo spletni strani, da si zapomni nekatere vaše nastavitve in izbire (npr. uporabniško ime, jezik, regijo) in zagotavlja napredne, personalizirane funkcije. Tovrstni piškotki lahko omogočajo sledenje vašim akcijam na spletni strani.

4. Oglasni ali ciljani piškotki

Tovrstne piškotke najpogosteje uporabljajo oglaševalska in družabna omrežja (tretje strani) z namenom, da vam prikažejo bolj ciljane oglase, omejujejo ponavljanje oglasov ali merijo učinkovitost oglaševalskih akcij. Tovrstni piškotki lahko omogočajo sledenje vašim akcijam na spletu.

Nadzor piškotkov

Za uporabo piškotkov se odločate sami. Piškotke lahko vedno odstranite in s tem odstranite vašo prepoznavnost na spletu. Prav tako večino brskalnikov lahko nastavite tako, da piškotkov ne shranjujejo.

Za informacije o možnostih posameznih brskalnikov predlagamo, da si ogledate nastavitve.

Upravljalec piškotkov

Hosterdam